What are the potential problems as the number of snowsports participants grows?
Growing need of Rescue & Medical Care
Complex Ski Resort Management
Careful Environment Respond
Life Safety & Health
Environment
Resources
Stage
Skiing on Slopes
Emergency
Arrival & Onboarding
Separated from friends & family
Inconvenience in taking out items with gloves （phone, pass, etc）
Wasted time cause by
Person’s, friends & family anxiety
Getting confused about directions
Action
Pain Point
Opportunity
Experience
User Journey
Poor visibility due to fog/snowstorms
How can we enhance the connection between these three components ?
Wearing gears, picking up ticket pass and scan to get on the lift
Navigating directions, choosing a trail to ski, avoiding obstacles
User falls and get injured, trying to contact ski patrol
First-timers feel overwhelmed.
Rider - Rider Connection
Rider - Environment Connection
User Convenience
Rider - Ski Resort Connection
DEVELOP
Prototype
AltiLink Pin
Pin's Holder Base
(Side View)
(Side View)
(Back View)
User Journey